Terms and Conditions
All prices are subject to change without notice. Orders will be invoiced at prices in effect on date order is accepted. Prices do not include any federal, state, or local taxes. Written quotations expire 30 days from the date of the quotation, unless otherwise specified. Orders over $1,000.00 may require a 50% deposit. A handling charge of $3.00 will be applied to orders totaling less than $10.00.
Typographical, clerical errors or omissions in quotations are subject to correction. Williamson Supply is not responsible for reinstallation fees and trip charges. Please ensure your order is correct and operational before your installation.
All initial orders from new accounts are either to be paid in advance or C.O.D. After credit has been approved by our Credit Department, terms are Net 30 Days or Net 10 EOM. All orders are subject to approval from our Credit Department. All accounts which are either past due or over their credit limit will be put on credit hold by the Credit Department. The Credit Department will not be able to release your order until your account is current. Credit cards (American Express, Mastercard, and Visa) are accepted.
Net 30 Days - All invoices are due by the 10th of the following month, payable in Houston, TX.
Net 10 EOM - All invoices are due 10 days from the invoice date, payable in Houston, TX.
Accounts without terms will be payable upon delivery or paid in advance. Payment for C.O.D. orders is according to the terms of the freight company used.
In the event of an account being placed for collection, all costs and expenses are to be paid by the customer, including attorney fees, if applicable. A $10.00 fee will be imposed on all returned checks, $20.00 for a second return.
Most orders placed by 12:00 p.m. CST will ship same day. A handling charge of $3.00 will be added to each shipment. C.O.D. fees, if any, will be added to the invoice. Most orders will ship via UPS. Orders that cannot ship UPS due to size or weight will ship via the most cost effective common carrier. Residential delivery charges will be applied as charged by the transportation company. Orders in excess of $400.00 will be shipped either pre-paid or an allowance will be given on the invoice, but not to exceed 5% of the invoice total (before shipping charges). A $20.00 charge will be applied for delivery by our truck in Houston or Dallas. Delivery is not available in all areas.
FREIGHT DAMAGES / SHORTAGES
Please inspect all shipments upon receipt for freight damage. If a shipment was received damaged, please notate it on the Bill of Lading. Buyer will be responsible for damaged freight not properly notated. All concealed damage must be reported to the freight company within 24 hours. If Buyer receives defective merchandise (not freight damage) or incurs shortages, please contact Customer Service within 48 hours.
No returns will be accepted unless a return authorization number has been requested and received from Williamson Supply Co. Returns of stock merchandise are to be made within 30 days of purchase, as long as the merchandise is in its original, un-opened packaging and is current stock. Under no circumstances shall the Buyer deduct the value of the returned merchandise from any remittance due. Returns are subject to a 15% restocking fee which are not due to company errors. No returns will be accepted for custom or special order merchandise, or fabric less than 6 yards.
Williamson Supply Co. will notify Buyer of back ordered items, but we reserve the right to ship partial shipments and place remaining items on back order unless a request is made to cancel the back order.
CANCELLATIONS / CHANGES
Please proof all orders before submitting. Cancellations or changes to custom or special order merchandise cannot be made after 24 hours.