Delivery Information
FREIGHT
Most orders placed by 12:00 p.m. CST will ship same day. A handling charge of $3.00 will be added to each shipment. C.O.D. fees, if any, will be added to the invoice. Most orders will ship via FedEx. Orders that cannot ship FedEx due to size or weight will ship via the most cost effective common carrier. Residential delivery charges will be applied as charged by the transportation company. Orders in excess of $400.00 will be shipped either pre-paid or an allowance will be given on the invoice, but not to exceed 5% of the invoice total (before shipping charges). A $20.00 charge will be applied for delivery by our truck in Houston or Dallas. Delivery is not available in all areas.
FREIGHT DAMAGES / SHORTAGES
Please inspect all shipments upon receipt for freight damage. If a shipment was received damaged, please notate it on the Bill of Lading. Buyer will be responsible for damaged freight not properly notated. All concealed damage must be reported to the freight company within 24 hours. If Buyer receives defective merchandise (not freight damage) or incurs shortages, please contact Customer Service within 48 hours.